E-rate (Universal Service for Telecommunications Discounts Program) for Libraries

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Latest News and E-Rate Modernization Information

Program Information

What is the E-rate (Universal Service) Program?

On May 7, 1997, the Federal Communications Commission (FCC) adopted a Universal Service Order implementing the Telecommunications Act of 1996.  The Order, commonly referred to as "E-rate" (Education Rate) ensures that all eligible schools and libraries have affordable access to modern telecommunications and information services.  Up to $2.25 billion annually was authorized initially to provide eligible schools and libraries with E-rate discounts. The amount actually allocated by Congress for 1998-99 was $1.9 billion, but the full $2.25 billion has been authorized each year beginning with 1999-2000. Beginning in FY 2010 the funding cap will be indexed for inflation based on the Domestic Product chain-type price index that the FCC already uses for other purposes.  During times of zero inflation or deflation, the funding cap will remain the same as the previous year.

What agency administers the E-rate Program?

In January 1999, the Universal Service Administrative Company (USAC) - which is the overall administrator of Universal Service Fund collection and distribution - merged with the Schools and Libraries Corporation (SLC) and the Rural Health Care Corporation (RHCC).  As a result of this merger, USAC created several divisions.  The Schools and Libraries Division (SLD) is responsible for administering the E-rate program for libraries and schools.

What types of libraries and library systems in New York State are eligible for discounts?

The following are eligible to apply for discounts:

  • public and association libraries (if they are members of a public library system);
  • not-for-profit special libraries (if they are members of a reference and research library resources system;
  • public library systems and reference and research library resources systems.

The following are also eligible for E-rate discounts as part of their school district, nonpublic school, BOCES, or Big 5 City Board of Education application:

  • public school library centers;
  • nonpublic school library centers;
  • school library systems.

What is the application process for eligible libraries and library systems in New York State?

Libraries and library systems submit their application for this program (Forms 470 and 471) directly to the Schools and Library Division (SLD).

What services are eligible for discounts?

Discounts can be applied to all commercially available telecommunications services, Internet connectivity, and internal connections. Beginning in 2015, support for voice services will be phased out. Support for broadband services and Category 2 services will be increased.

What is the level of discounts?

Discounts range from 20 percent to 90 percent, depending on economic need, location (urban or rural), and category of services.  The level of discounts for libraries is based on the percentage of student enrollment that is eligible for the National School Lunch Program or Community Eligibility Provision in the public school district in which the library is located.

How many libraries and library systems in New York State received E-rate discounts for Program Years (PY) 1-17 (1998-2014)?

For each Program Year (1-17), an average total of 377 libraries and library systems in New York State, with a yearly average of $11 million, received a grand total of over $186 million from the E-Rate Program.

What is the status of Program Year 17 (2014) for libraries and library systems in New York State?

chart shows e-rate funding years 1-17The distribution of funding for Program Year 17 is still underway. To date, as of April 15, 2015, a total of 354 libraries and library systems have received a total of $9.5 million. See the Support E-rate flyer.


How can I obtain more information?

You can get further information by contacting your library system. For additional information, see the links below to both the SLD and E-Rate Central web sites. You can also contact Amy Heebner, New York State Library, Division of Library Development at (518) 474-4883.

Technology Plans

Beginning in funding year 2015, technology plans are no longer required for category two services. Current plans that have been filed with library systems are still in effect. All applicants should retain copies of their technology plans in case of future audits. The FCC now requires that applicants keep all e-rate documentation for 10 years.


New York State Library: Amy Heebner, (518) 474-4883
E-Rate Central: Winston Himsworth (516) 801-7801
Schools and Libraries Division: Submit a question


Archived Webinars external link

E-Rate Webinar December 15, 2014: view the webinar video icon (75 min.) external link |

E-Rate Webinar, December 15, 2014 external link opens in a new window from NYSED on Vimeo. (Length: 1:41:49)

E-Rate Webinar December 13, 2013: view the webinar video icon (75 min.) external link | see slides from the Webinar in .PDF (pdf icon 319k )

E-Rate Webinar December 19, 2012: view the webinar video icon (75 min.) external link | see slides from the Webinar in .PDF (pdf icon 319k )

Related Links

Other E-Rate Web sites

"Filtering Bill" Web sites

E-Rate Lists

E-Rate Central's E-Rate News for the Week (e-mail newsletter)

  • Subscribeexternal link opens in a new window Disclaimer: This newsletter may contain unofficial information on prospective E-rate developments and/or may reflect E-Rate Central's own interpretations of E-rate practices and regulations. Such information is provided for planning and guidance purposes only. It is not meant, in any way, to supplant official announcements and instructions provided by either the SLD or the FCC.

USAC’s Schools and Libraries News Brief (weekly e-mail newsletter)

NY-ERATE discussion list

Last Updated: May 26, 2015; for questions or comments contact Amy Heebner