New York State Library
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Use of the Internet at the NYS Library

All Customers

  1. All customers are given a copy of our Internet policy and rules and are required to abide by these provisions. In particular the following activities are not allowed:
    • Engaging in illegal activity.
    • Tampering with computer equipment or downloading programs or other material to the hard drive.
    • Attaching non-library equipment (for example laptops, cameras, phone chargers or scanning devices) to State Library equipment.
    • Misusing or abusing furniture.
    • Using music CDs on Library computers.
    • Downloading music or streaming video to disk, CD, or flash drive.
  2. Service is on a first come, first served basis (except when a customer is asked to relinquish a computer in which case a new user has priority over a customer who has been here a while as described in #3 below). Customers must sign up at the Electronic Reference Station upon arrival. Customers cannot reserve a PC for a specific date or time. Assignment of PCs is at the discretion of staff.
  3. Customers may use the Internet as long as needed if no one is waiting to use it. If customers are waiting, use is limited to 30 minutes at a time. If, after 30 minutes or more, a customer is asked to relinquish a PC to another person, the first person must wait 10 minutes before being eligible to sign up again even if a computer becomes available during those 10 minutes. This is to allow new customers an opportunity to get access to a computer.
  4. Printing is 25 cents per page. Information can also be saved to disks ($1 each), CDs ($2 each), or flash drives ($10 each) available from library staff. All disks, CDs and flash drives must be scanned for viruses by staff before use.
  5. Sound on the computers must be muted or customers must use headphones. Customers may bring in their own headphones for use at the ERS or they may buy headphones from the library for $1.25.
  6. If a customer is asked to stop a certain behavior and does not stop, he/she will be asked to leave the library immediately and may lose the right to use the Internet at the New York State Library for 1 month or more.  For serious problems or more than one suspension, a customer may be banned from using the Internet at the State Library for longer periods of time.
  7. Teachers and others bringing in groups of children or young adults need to stay with the group and are responsible for them while they are here.
  8. Special permission from library staff is necessary to allow more than one customer to use the same PC at the same time.


Last Updated: June 2, 2021