New York State Library
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Database Help Page (for Borrowers with a "P" Card)

Access to the Databases

Licensing agreements for these databases require that the New York State Library limit access to:

  • current employees of the State Library,
  • our registered borrowers, and
  • on-site researchers.

We use a process called IP authentication to restrict access to eligible users. This means that users must access these databases either from on-site, using the Library's computers, or remotely, through the Library's proxy server. The proxy server authenticates a user ID and password (in this case, a State Library borrower's number and PIN) and, if the user ID and password provided are valid, connects the borrower to the appropriate database provider.

General Troubleshooting

To use these databases, you must:

  • be a permanent New York State agency employee, a legislative employee, or an otherwise eligible borrower;
  • have a Library borrower's card issued by the New York State Library, with a card number that begins with "P"; and
  • know your card number (it's on the back of your borrower's card) and PIN.

If you meet these criteria, but have been unable to access our remote databases, here are some possible problems:

Typos. You may have mistyped your borrower's card number or PIN. Please try again.

Forgot Your Borrower's card number or your PIN? If you are not sure that you are using the correct borrower's number or PIN, contact the Library, and we will look up your borrower's card number and/or PIN number for you. Please use the Borrower's Card Number/PIN Request Online Form or contact the Reference Desk by phone at (518) 474-5355.

No longer eligible. If you have a borrower's card, but have not used or renewed it in some time, your card may have lapsed. Please call the Circulation Desk at (518) 473-7895 to check on your status.

Firewalls. If you are accessing our Web site from behind a firewall, you may not be able to use our proxy server. You can check with your firewall administrator to see if your firewall is preventing access.

Other Proxies. If you have another proxy (e.g., in order to use college or university resources) set up on your browser, it may interfere with the use of our proxy service.

Cookies. If you currently have the "cookies" option disabled in your browser, you will have to enable it in order to access the subscription databases through our proxy server. Once you have been validated by this system, a cookie is sent to your browser as an ongoing indication of your authorization to access these databases. It will only need to be set once during login. (Although as you access specific databases, they may also use cookies. Your ability to use those databases may depend on whether or not you allow those cookies to be set.)

Problems accessing a specific databases or journal article?
Last Updated: September 10, 2021