New Information Delivery Services

On October 15, 2008 the New York State Library went "live" with the Information Delivery Services Project also known as the IDS Project. The New York State Library became the 34th member of this rapid resource sharing system and is its largest research library member. IDS members include various SUNY, CUNY and private academic libraries that strive to meet performance standards of delivering articles to customers within 48 hours and loans of books within 72 hours, and most often at no cost to the customer. The service allows for NYSL customers who have a "P" borrower's (State Employees) card to place requests themselves using ILLiad, an automated request management program that provides faster service in a paper-free environment. Requests can be made for work related and general interest materials.

Originating at the SUNY Geneseo Milne Library, the IDS Project has placed an emphasis on building a "unified community of trust and support." In lieu of membership fees, the participating institutions make a commitment of the talent and time of their staff so customers have a fast turnaround from the time they submit a request until they are notified the item is ready to be picked up or retrieved. The project uses mentors to provide assistance to new members in setting up the technical infrastructure and developing a streamlined workflow to meet performance needs.

In 2007, IDS members filled 20,823 requests for articles and 21,680 loans of materials through the project. The New York State Library is delighted to join the other New York academic libraries that are participating in this award-winning and well respected cooperative project. For more information on how register for the ILLiad service go to

New York State Digital Collections

Have you ever been looking for a copy of a document your agency produced but is no longer available in print or on your agency's website? The New York State Digital Collections contains copies of many publications that maybe no longer available at your local site. To access this collection go to: Search Digital Collections.

Last Updated: August 16, 2017