New York State Library

NOVELNY: New York Online Virtual Electronic Library

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Contact Us
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NOVELNY E-mail Lists

Contact Us/Help Desk

The NOVELNY Databases Help Desk toll-free phone number is (877) 277-0250. Callers in the Capital District may use (518) 486-6012.

Or e-mail the Help Desk.

  • The Help Desk telephone is staffed by the New York State Library Monday through Friday, 9:00 a.m. to 4:00 p.m.
  • The staff answers questions about the NOVELNY Databases relating to access, searching techniques and troubleshooting.

NOVEL-L

NOVEL-L is an e-mail discussion list to share information and concerns about all aspects of the New York Online Virtual Electronic Library (NOVELNY) program. It is open to librarians and others interested in the future of the NOVELNY initiatives.The list is operated by the New York State Library and the State Education Department (SED).

To subscribe, click here

or:

  1. Send an e-mail message to: listserv@listserv.nysed.gov
  2. Leave the subject line blank
  3. Type the following command as the text of the message:

    subscribe novel-l YourFullName

To contribute a message to NOVEL-L (you must be a subscriber in order to post messages), address the message to:

NOVEL-L@listserv.nysed.gov

For further information or assistance with NOVEL-L, contact:

Andrew Mace, NOVEL-L listowner
New York State Library
Albany, New York 12230

E-mail: novel-l-request@listserv.nysed.gov
fax: (518) 486-5254

NOVEL-DB

The New York State Library also hosts the NOVEL-DB e-mail list to post announcements concerning database problems, contract dates, upcoming database training sessions, and other information useful to NOVELNY database subscribers. For further information, go to the NOVELNY Databases page.


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