Library System Plan of Service

Sections and Elements of Five-Year Library System Plan of Service
Reference and Research Library Resources Systems
July 1, 2006 - June 30, 2011
School Library Systems
July 1, 2006 - June 30, 2011
Public Library Systems
January 1, 2007 - December 31, 2011

Key (under "System" heading below): A = all | P = Public Library System | R = 3Rs System | S = School Library System

Section 1. GENERAL INFORMATION

Question	Description	System
1.1	Name of System	A
1.2	Street Address	A
1.3	City	A
1.4	Zip Code	A
1.5	Four Digit Zip Code Extension (enter N/A if unknown)	A
1.6	Telephone Number (enter 10 digits only)	A
1.7	Fax Number (enter 10 digits only)	A
1.8	E-Mail Address of the System Director	A
1.9	System Home Page URL	A
1.10	Date of Establishment	A
1.11	Date of Absolute Charter	P R
1.12	Name(s) of Central Library/Co-Central Libraries	P
1.13	Square Mileage of System Service Area	A
1.14	Population of System Service Area	A
1.15	Type of System	A

Section 2. SYSTEM GOVERNANCE

Question	Description	System
	BYLAWS	A
2.1	URL of Current Governing Bylaws
	APPOINTMENT/ELECTION OF BOARD/COUNCIL
2.2	Board/Council Appointment/Election - Indicate whether the Board/Council Members are appointed or elected (select one).	A
	A - Board/Council Members are appointed
	E - Board/Council Members are elected
2.3	Indicate by whom the Board/Council Members are appointed/elected.	A
	ADVISORY GROUPS
2.4	Advisory Groups - Indicate the groups that advise the Board/Council. (check all that apply):
	a. Director's Advisory Council	A
	b. Member Advisory Council	A
	c. Outreach Advisory Committee	P
	d. Central Library Advisory Committee	P
	e. Regional Automation Committee	R
	f. Co-ser Advisory Committee	S
	g. Other (specify using the State note)	A

Section 3. MEMBER SERVICES

Question	Description	System
	LIST OF MEMBERS
3.1	URL of Current List of Members	A
	LEVELS OF SERVICE
3.2	Does the public library system provide different levels of service to its member libraries? Indicate Y for Yes, N for No. If Yes, complete one repeating group for each level of service. Identify the level and describe the service(s) provided at that level. If No, enter N/A.	P
	Repeating Group #1
	1. Level of Service and Service(s) Provided	P
3.3	Does the reference and research library resources system provide different levels of service to its member libraries and member library systems? Indicate Y for Yes, N for No. If Yes, complete one repeating group for each level of service. Identify the level and describe the service(s) provided at that level. If No, enter N/A.	R
	Repeating Group #2
	1. Level of Service and Service(s) Provided	R
3.4	Does the school library system provide different levels of service to its member libraries? Indicate Y for Yes, N for No. If Yes, complete one repeating group for each level of service. Identify the level and describe the service(s) provided at that level. BOCES-based school library systems should include administered cooperative services plans (Co-sers). If No, enter N/A.	S
	Repeating Group #3
	1. Level of Service and Service(s) Provided	S

Section 4. DESCRIPTION OF PLANNING, APPROVAL, EVALUATION AND REVISION PROCESS FOR ALL SECTIONS OF THE PLAN OF SERVICE

Question	Description	System
	NEEDS ASSESSMENT AND DEVELOPMENT OF THE PLAN OF SERVICE
4.1	Provide a brief summary describing the processes used to assess needs in the development of the Plan of Service.	A
4.2	Identify the groups involved in development of the Plan of Service and each group's role.	A
4.3	Describe the planning process for the 2007-2011 Central Library Plan.	P
4.4	Identify the groups involved in development of the Central Library Plan and each group's role.	P
4.5	Describe the integration of the 2007-2011 Central Library Plan with the system's Plan of Service.	P
4.6	URL of the system's Member Plan (2006-2011)	S
	APPROVAL OF THE PLAN
4.7	Briefly describe the process for approval of the Plan of Service. School library systems must include the Council's role in the approval.	A
	EVALUATION
4.8	Briefly describe the information that will be collected to evaluate whether or not the system achieved the intended results of the plan.	A
4.9	Briefly describe the methods that will be used to determine whether the system's customers were satisfied with the system's services.	A
4.10	Briefly describe how the information on customer satisfaction will be used to shape the system's plan in the next year or in the following planning cycle.	A
	REVISION PROCESS
4.11	Briefly describe the process for revising the system's Plan of Service for submission to the New York Education Department/New York State Library.	A

Section 5. MISSION STATEMENT, GOAL STATEMENTS, INTENDED RESULTS AND EVALUATION METHODS

Public library systems only

Reference and research library resources systems only

School library systems only

This document, complete with Section 5 for each type of library system (see separate HTML links above), is available in .PDF format. [ ]

Last Updated: August 11, 2009