Before You Write Outcomes

• Name each group that will learn a skill or change a behavior; Start at the top with what the system does. Who learns from what the system does? Who learns from those the system taught? Who receives help from those the system taught? Keep going to the last group of end users. Write predictions for the specific action each group will take with what they learned.
• Avoid added verbiage; Use action verbs
• Avoid increase and improve unless you have baseline data