Outcome-Based Evaluation for Technology Training Projects -- Basic OBE Training Manual; Slide 11 of 57

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Slide 11 of 57:

Outcomes Customers

  • A targeted group of library staff if you are teaching/training them to do something and you can predict and measure the results
  • A targeted group of library patrons when you can predict the resulting behavior and you can measure the results
Last Updated: June 3, 2009