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| New York State Library |
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Submitted August 5, 2008 by Amanda R. Latreille |
This report is also available in .pdf format |
Transforming public libraries into community centers—that is the essence of EqualAccess Libraries. Since the national program came to New York in 2005, 99 staff members from 52 public libraries and 11 public library systems have completed a 4-day EqualAccess Libraries Institute. Three Institutes were offered from 2006 to 2008. The following report provides an overview of New York EqualAccess, as well as an exploration of the program’s successes and challenges over the past three years.
Libraries for the Future (LFF), a national non-profit organization, launched EqualAccess Libraries in 2003 thanks to a $1.05 million challenge grant from the Bill & Melinda Gates Foundation and contributions from other partners.
After working with a number of public libraries across the country, LFF realized that libraries needed training in how to be community-responsive—how to adapt and expand programming and services in new and innovative ways to meet community needs and interests—especially in this ever-changing digital age. With this as the focus, LFF developed the 4-day EqualAccess Libraries Institute (see Institute Curriculum section).
Institutes were first held in Pennsylvania and Arizona. Then in mid-2005, EqualAccess came to New York through a partnership with the New York State Library. Program Manager Amanda R. Latreille was hired to work for a three-year period out of the Division of Library Development in Albany. The New York Library Association (NYLA) and Public Library System Directors Organization (PULISDO) also became program partners, with NYLA providing continuing education units to Institute participants.
To date, Massachusetts and Connecticut have also joined the list of states offering EqualAccess Libraries Institutes.
Based on feedback from the first EqualAccess Libraries Institutes held in Pennsylvania and Arizona, several curriculum changes were made before the training was held in other states. The following outlines the basic curriculum that was used in New York (though some minor changes were made from year to year based on feedback and regional needs and resources).
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During the first day of the Institute, participants received an overview of the EqualAccess approach, including an introduction to the Guiding Principles. These seven principles define what it is to be a community-responsive library—the first being An EqualAccess Library goes beyond business as usual. The principles serve as the foundation of the program.
The rest of day one’s curriculum focused on the Access Skills Framework. Participants received training in all five skill areas: Assets & Needs Assessment, Work Plans & Evaluation, Outreach, Collaboration, and Public Awareness and Advocacy. Each session included lecture and group work using tools that participants can use at their own libraries.
Participants returned the next day ready to apply what they learned during Workshop 1. For most of the day, participants worked through the Access Skills Framework in the Libratory. This session provided participants with an opportunity to practice developing Work Plans for specific populations, presenting to potential partners, and creating effective commercials and other communication tools.
During the Libratory, participants focused on one of three Access Program target populations—Health Access (health consumers), Lifelong Access (Baby Boomers and older adults), or Youth Access (youth ages 10-18).
The day ended with a demo of EA.WebJunction.org, the program’s website, as well as time for participants to start their homework—applying the Guiding Principles to their own library and starting an Assets & Needs Assessment for their target population. [NOTE: The program’s website moved to LFF.org in August 2008 and may be found here.]
The third day occurred about three weeks after Workshop 2. Now that participants had begun to assess the needs and interests of their target population, they were ready to learn about how they can meet these needs.
The workshop’s curriculum included an introduction to the Access Programs and Benchmarks for Success followed by several how-to sessions related to the benchmarks. These sessions included establishing advisory councils, conducting community conversations and forums, enhancing a library’s physical and virtual space, and working with volunteers. With this information, participants left ready to begin Work Plans for their target populations.
The final day took place about three weeks after Workshop 3. This day provided participants with more in-depth information about each of the Access Program areas.
For Health Access, for instance, experts and local practitioners in the field of consumer health information presented on topics such as how to conduct a health reference interview, how to use the best online health resources, and how to set up health programming through partnerships with local health organizations.
The day concluded with a session on funding opportunities for libraries. Participants learned tips in applying for grants to support their EqualAccess work.
See also Appendix A: New York EqualAccess Libraries: Sample Institute Agendas.
After Workshop 4, participants were not left to implement EqualAccess on their own. They continued to receive support via EA.WebJunction.org with its many discussion forums, tools, and other resources. The Program Manager also conducted follow up and evaluation throughout the year following the training and provided assistance to participants as needed.
The following table provides a snapshot of the three New York EqualAccess Libraries Institutes.
Date and Site |
Library Systems |
Libraries |
Participants |
2006: February 6 and 7, March 28, and April 11 Albany Public Library, Albany, |
Mid-Hudson, Mohawk Valley, Southern Adirondack, and Upper Hudson (4) |
Albany Public, Ballston Spa Public, Bethlehem Public, Canajoharie Library and Art Gallery, Crandall Public, Dover Plains, Gloversville Public, Guilderland Public, Howland Public, Mahopac Public, North Chatham Free, Poughkeepsie Public Library, Saratoga Springs Public, Sharon Springs Free, and Voorheesville Public (15) |
32** |
2007: January 17 and 18, February 13, and March 6 Westchester Library System, Tarrytown, New York |
Brooklyn, Ramapo Catskill, and Westchester (3) |
Chappaqua, Goshen Public Library & Historical Society, Haverstraw King's Daughters Public, Hendrick Hudson Free, John C. Hart Memorial, Kingston, Middletown Thrall, New Rochelle Public, Nyack, Orangeburg, Yonkers Public (11)* |
30** |
2008: April 29 and 30, May 20, and June 10 Ramada Geneva Lakefront, Geneva, New York |
Finger Lakes, Onondaga, Pioneer, Southern Tier (4) |
Alfred Box of Books, Almond 20th Century Club, Baldwinsville Public, Cohocton Public, Cordelia A. Greene, Cortland Free, Cuba Circulating, Edith B. Ford Memorial, Geneva Public, Hornell Public, Lima Public, Liverpool Public, Marion Public, Modeste Bedient Memorial, Naples, Ontario Public, Perry Public, Phelps Community Memorial, Phillips Free, Pulteney Free, Red Creek Free, Salina Free, Seymour Public, Stewart B. Lang Memorial, Watkins Glen Public, Wimodaughsian (26)* |
37** |
Total |
11 |
52* |
99** |
*The total number of libraries does not include the many branches of the Brooklyn Public Library, Onondaga County Public Library, and Yonkers Public Library that participated.
**The total number of participants is the number of participants who completed the training and received continuing education units. This number does not include the many speakers and guests at the Institutes.
Each of the Institutes was held in a different region of the state. Once partnerships were established with area library systems, the Program Manager worked with the system staff to promote and recruit participants from member libraries. This involved mailings, presentations, and site visits.
Interested librarians or library staff members were asked to complete an Institute application. Ideally, two librarians from each library would attend. However, smaller libraries were allowed to send only one staff member. Selections were made by the Program Manager and systems based on need, interest, and the capability of the library to implement the program. Each Institute had a mix of participants from urban, suburban, and rural libraries.
See also Appendix B: New York EqualAccess Libraries: Institute Participants.
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The following table outlines the evaluation procedure for the New York EqualAccess Libraries Institutes. The schedule has remained the same throughout the program’s three years. However, after the 2006 Institute, the evaluation tools were revised and simplified so that all Institutes, in New York and other states, were being evaluated in a consistent manner.
Schedule |
Tool |
Post Workshop 1 and 2 |
Online training survey (using Zoomerang.com) |
Post Workshop 4 (Institute) |
Online training survey (using Zoomerang.com) |
At 3 months post Institute |
Email and/or phone call |
At 6 months post Institute |
Online implementation survey (using Zoomerang.com) |
At 1 year post Institute |
Online implementation survey (using Zoomerang.com) and/or site visit |
Of the 32 participants, 27 (or 84%) completed the Post Workshop 1 and 2 Survey and 20 (or 63%) completed the Post Institute Survey. The following table provides result highlights.*
Question |
Results and Outcomes |
Overall Institute rating |
5 (Excellent): 35% |
Confidence in ability to implement skills before and after the Institute |
Increased confidence in every content area (Assessing assets and needs, Creating a Work Plan, Conducting outreach, Collaborating with community partners, Conducting advocacy and public awareness, Evaluating and documenting program success, Using EA.WebJunction.org, Creating and maintaining blogs, Creating and working with advisory councils, Holding community conversations and forums, Developing the collection, Creating community-responsive programming, Assessing and enhancing physical space, Assessing and enhancing virtual space, Working with volunteers, Developing services for health consumers, Developing services for older adults, Developing Services for tweens and teens, Using Bibliostat Connect: Census, and Finding and applying for grants) For example: Assessing assets and needs before the Institute Assessing assets and needs after the Institute |
Comments |
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*Evaluation tools were revised and simplified after the 2006 Institute. Therefore, 2006 survey questions differ slightly from 2007 and 2008 questions.
Of the 30 participants, 26 (or 87%) completed the Post Workshop 1 and 2 Survey and 21 (or 70%) completed the Post Institute Survey. The following table provides evaluation highlights.*
Question |
Results and Outcomes |
Overall satisfaction with Institute |
Excellent: 62% |
Overall quality of training content |
Excellent: 71% |
Confidence in ability to implement skills and program components before and after the Institute |
Increased confidence in every content area (Assets and Needs Assessment, Work Plans and Evaluation, Outreach, Collaboration, Public Awareness and Advocacy, Promotion, Advisory Councils, Physical Space, Virtual Space, Collection Development, Community Conversations and Forums, and Community-Responsive Programming) For example: Assets and Needs Assessment before the Institute Assets and Needs Assessment after the Institute |
Comments |
Sample comments:
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*Evaluation tools were revised and simplified after the 2006 Institute. Therefore, 2006 survey questions differ slightly from 2007 and 2008 questions.
Of the 37 participants, 30 (or 81%) completed the Post Workshop 1 and 2 Survey and 34 (or 92%) completed the Post Institute Survey. The following table provides evaluation highlights.*
Question |
Results and Outcomes |
Overall satisfaction with Institute |
Excellent: 71% |
Overall quality of training content |
Excellent: 62% |
Confidence in ability to implement skills and program components before and after the Institute |
Increased confidence in every content area (Assets and Needs Assessment, Work Plans and Evaluation, Outreach, Collaboration, Public Awareness and Advocacy, Promotion, Advisory Councils, Physical Space, Virtual Space, Collection Development, Community Conversations and Forums, and Community-Responsive Programming) For example: Assets and Needs Assessment before the Institute Assets and Needs Assessment after the Institute |
Comments |
Sample comments:
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*Evaluation tools were revised and simplified after the 2006 Institute. Therefore, 2006 survey questions differ slightly from 2007 and 2008 questions.
Implementation Examples
The following are examples to illustrate the variety of community-responsive programming and services that Institute participants have implemented as a result of EqualAccess. The examples were submitted by 2006 and 2007 Institute participants. 2008 Institute participants are currently developing and implementing their Work Plans.
Teen Advisory Council: Angela Krajcar of the Orangeburg Library enhanced the library’s teen services after participating in the Institute. She created a Teen Advisory Council to help with collection development and programming. Ms. Krajcar reviewed, weeded, and added to the teen collection and is now planning to purchase video games. With the Council’s help, she also started a Teen Reading Club with its own wiki enabling members to share and comment online.
Medicare Information Classes and Legal Clinics: In response to the community’s need for information about the new Medicare D plan, Institute participant Meg Maurer of the Albany Public Library partnered with the Albany County Department for Aging to offer Medicare Information Classes in the library’s computer lab. Because this collaboration was such a success, she organized a partnership with the local Women’s Bar Association to offer free Legal Clinics at the library. Ms. Maurer said: Thanks for EqualAccess. It got me motivated and interested in programming.
Middle School Outreach: Beth Nagel, Institute participant and Young Adult Librarian at the Bethlehem Public Library, partnered with local middle school librarians to offer BookTalks. The program involved Ms. Nagel talking up titles to middle school classes—reaching approximately 300 students. The library saw an immediate surge in the number of visits from this age group, and Ms. Nagel created an after-school book group specifically for middle schoolers.
Music Industry Workshop: Institute participant Ginny Figlia of the Howland Public Library offered a workshop on careers in the music industry—with local musicians coming together to jam and speak candidly about their careers. The program, intended for teens, was well attended by people of all ages, and the local paper did a feature story. Ms. Figlia said: What surprised me is that not only teens showed up, but people of all ages. We had standing room only! People said that it was great to see such a professional quality music program in the library and hoped that we might be able to expand it into a series. We are looking into grants to do this.
Summer Reading for Adults and Teens:Patrice Hollman and Christina Stenson-Carey of the Albany Public Library worked with other staff members to add adult and teen components to the library’s Summer Reading Program after attending the Institute. The adult program, called Read It & Rate It, encouraged adult readers to submit a short book review for a chance to win prizes donated by local businesses. The teen component included a variety of programming—from book discussions to skateboarding workshops. See Summer Reading flyer at right.
Older Americans Month Programming: Institute participant Vivien Maisey of the Haverstraw King's Daughters Public Library worked with staff to offer a variety of new programming to celebrate Older Americans Month. Programs included a new morning series of computer classes, a walk-in clinic for blood pressure and glucose checks through a partnership with the local hospital, and a senior reading club. Ms. Maisey also added an easy-to-use Boomers & Beyond page to the library’s website with links to information and local services specifically for older adults. See photo of computer classes at right.
Book Review Blog: Frank Rees, Assistant Director of the Howland Public Library, created a Book Review Blog after participating in the Institute. The blog contains reviews of current titles with links to the library’s catalog, where users can easily reserve these books. His work led to other blogs, a MySpace library site for teens, and other major updates to the library’s virtual space making it more user-friendly and information rich.
Mental Health Fair: The eight Institute participants from Brooklyn Public Library assessed the health information needs of their community’s older adults and teens by distributing surveys and talking with local health agencies. They found mental health information to be a major need, and in response, they coordinated a system-wide Mental Health Fair. More than 20 mental health organizations and providers exhibited, and 150 people attended. Feedback was very positive with participants rating the fair highly on evaluations. Institute participant Susan Asis said: Planning and implementing this event was a rewarding experience for all of us. Not only were we able to provide some very valuable and needed information to our community of patrons, we also felt it was a great opportunity to put into practice the principles that we learned at the EqualAccess training!
TeenSpace: After surveying teens in the community, Institute participant Patricia Hallinan of the John C. Hart Memorial Library worked with staff to create a website specifically for teens. TeenSpace, with its colorful, youthful design, contains loads of information for young adults — including information about the library’s Teen Advisory Council, Summer Reading Club, and volunteer opportunities. Teen users can also take part in polls, sign up for programs, and make suggestions via the website.
The success of New York EqualAccess Libraries did not come without some difficulties. First, recruiting participants for the 2006 and 2007 Institutes was challenging. Library systems and libraries could see the value of the program, but were concerned about the time commitment—four full days of training plus the work it took to implement what was learned.
To recruit participants, the Program Manager did a great deal of promotion, including site visits to individual libraries. Meeting one-on-one with potential participants to explain the program and talk up benefits proved to be effective. The fact that the Institute was free, meals were included, and travel (of more than 35 miles one-way) was reimbursed helped to sell the program. The goal of 30 participants at each Institute was met or exceeded.
By 2008, it seems that good word-of-mouth about the first two Institutes had spread, and the library systems were very on board. The systems did more promotion with their member libraries than in previous years. Many more applications (50) were received than could be accepted.
Evaluation beyond the training was also a significant challenge. Post Institute surveys were completed by the majority of participants, but from that point on, it was difficult to reach and obtain feedback from some. On average, the Program Manager heard back from roughly half of the participants at one year following the Institute. In some cases, participants changed jobs or moved, but it is believed that for many it was due to reasons related to implementation challenges.
Such challenges, as reported by participants, included time and resource constraints. Administrative support was also lacking in some cases (though directors were required to sign the Institute application with the understanding that they would support program implementation).
As a way to address these implementation challenges, a brainstorming session was added to the 2008 Institute using the World Café technique. Participants rotated from table to table discussing challenges and obstacles that they might face once they return to their libraries. Participants explored how they might overcome these challenges. A lively and productive discussion ensued. Hopefully, this has helped the 2008 Institute participants as they are now developing and implementing their Work Plans.
The following table outlines other New York EqualAccess Libraries events.*
Date |
Site |
Event |
Participants |
October 27-28, 2005 |
NYLA Conference, Buffalo, NY |
New York EqualAccess Libraries Exhibit |
250** |
November 4, 2006 |
NYLA Conference, Saratoga Springs, NY |
New York EqualAccess Libraries Poster Session featuring Albany Public Library’s implementation of the program |
100** |
December 4, 2006 |
Loudonville, NY |
Lifelong Access Workshop through a partnership with the Albany Guardian Society |
100** |
October 19, 2007 |
NYLA Conference, Buffalo, NY |
Health Access Program (Prescription for Success) through a partnership with Crandall Public Library and NYLA’s Public Library Section |
30 |
*The table does not include the numerous presentations done for partners and potential Institute participants.
**These participant numbers are estimates.
Also, Program Manager Amanda R. Latreille was promoted to EqualAccess National Director. In addition to coordinating New York’s Institutes, Ms. Latreille also oversaw EqualAccess work at the national level. This involved developing and updating the curriculum and website, and training and supporting Program Managers in other states.
Despite some challenges, New York EqualAccess Libraries has had a positive impact on its participants and thus the communities that they serve. Each of the three Institutes was highly rated, and evaluations consistently indicated that participants’ confidence in their ability to develop community-responsive programming and services increased. It is clear that participants—now empowered with new and innovative ideas, practical tools, and ongoing support—are addressing their communities’ needs and interests like never before.
Time |
Session |
8:30 AM – 9 AM |
Continental Breakfast and Sign In |
9 AM – 9:30 AM |
Welcome and Introductions |
9:30 AM – 10 AM |
The Big Picture |
10 AM – 10:45 AM |
The Guiding Principles |
10:45 AM – 11 AM |
Break |
11 AM – 12 PM |
Assets and Needs Assessment |
12 PM – 12:45 PM |
Lunch |
12:45 PM – 2 PM |
Work Plans and Evaluation |
2 PM – 2:30 PM |
Outreach |
2:30 PM – 2:45 PM |
Break |
2:45 PM – 3:30 PM |
Collaboration |
3:30 PM – 4:15 PM |
Public Awareness and Advocacy |
4:15 PM – 4:30 PM |
Wrap Up |
Time |
Session |
8:30 AM – 9 AM |
Continental Breakfast and Sign In |
9 AM – 9:15 AM |
The Libratory |
9:15 AM – 10 AM |
Developing Your Work Plan |
10 AM – 10:15 AM |
Break |
10:15 AM – 11 AM |
Developing Your Outreach and Collaboration Plan |
11 AM – 12 PM |
Presenting to the Library Board |
12 PM – 12:45 PM |
Lunch |
12:45 PM – 1:15 PM |
Refining Your Plan Based on Feedback |
1:15 PM – 2 PM |
Developing a Communication Plan |
2 PM – 2:30 PM |
Your 60 Seconds of Fame |
2:30 PM – 2:45 PM |
Break |
2:45 PM – 4:30 PM |
What’s Next? Returning to Your Community Activity: Staying Connected with EA.WebJunction.org |
Time |
Session |
8:30 AM – 9 AM |
Continental Breakfast and Sign In |
9 AM – 9:45 AM |
Welcome Back |
9:45 AM – 10 AM |
The Big Picture |
10 AM – 10:45 AM |
Access Programs 101 |
10:45 AM – 11 AM |
Break |
11 AM – 12 PM |
Advisory Councils |
12 PM – 12:45 PM |
Lunch |
12:45 PM – 2:30 PM |
Virtual Space |
2:30 PM – 2:45 PM |
Break |
2:45 PM – 3:15 PM |
Involving the Community |
3:15 PM – 4:15 PM |
Community Conversations and Forums |
4:15 PM – 4:30 PM |
What’s Next? Workshop 4 and Beyond |
Time |
Session |
8:30 AM – 9 AM |
Continental Breakfast and Sign In |
9 AM – 9:15 AM |
Welcome Back |
9:15 AM – 9:30 AM |
The Big Picture |
9:30 AM – 10:30 AM |
Advice from the Experts |
10:30 AM – 10:45 AM |
Break |
10:45 AM – 12 PM |
Advice from the Experts |
12 PM – 12:45 PM |
Lunch |
12:45 PM – 2 PM |
Tales from the Field |
2 PM – 2:15 PM |
Break |
2:15 PM – 3:15 PM |
Where’s the Money? |
3:15 PM – 3:45 PM |
Our Vision of Libraries for the Future |
3:45 PM – 4:30 PM |
Celebration and Closing |
2006, 2007, and 2008 Institutes
Last Name |
First Name |
Title |
Library |
Advocate |
Merribeth |
Outreach and Education Coordinator |
Mid-Hudson Library System |
Aiello |
Kira |
Librarian Support Services Supervisor |
New Rochelle Public Library |
Allen |
Cathy |
Manager |
Lima Public Library |
Aperto |
Sharon |
Head of Reference |
Nyack Library |
Arlequeeun |
Beverly |
Head of Youth Services |
Goshen Public Library & Historical Society |
Asis |
Susan |
Principal Librarian III, Cluster Leader |
Brooklyn Public Library |
Basham Robson |
Amber |
Librarian I |
Liverpool Public Library |
Benedetti |
Jo-Ann |
Manager, Information and Outreach Services |
Upper Hudson Library System |
Berggren-Thomas |
Priscilla |
Director |
Phillips Free Library |
Berman |
Tom |
Reference, |
Nyack Library |
Birch |
Carol |
Head of Services to Children |
Chappaqua Library |
Birdsall |
Annette |
Youth Services Consultant |
Finger Lakes Library System |
Bobbish |
Greg |
Librarian |
Voorheesville Public Library |
Browman |
Gwyneth |
Assistant Manager, Library Services |
Brooklyn Public Library |
Brown |
Lorie |
Youth Services, Interlibrary Loan Consultant |
Southern Tier Library System |
Brueckel |
Stephanie |
Supervising Librarian, Children's Cluster Specialist |
Brooklyn Public Library |
Carr |
Lisa |
Adult Services Librarian |
Seymour Public Library District |
Chansky |
Katherine |
Librarian I |
Crandall Public Library |
Chubon |
Jeannine |
Director |
Salina Free Library |
Correia |
Melissa |
Head of Reference |
Geneva Public Library |
Cruz |
Aurora |
Head of Reference and Young Adult Services |
Yonkers Public Library |
Decker |
Hope |
Director |
Cohocton Public Library |
Dempsey |
Jan |
Assistant Director |
Cortland Free Library |
Dutton |
Cynthia |
Director |
Cuba Circulating Library |
Edwards |
Pernida |
Library Assistant |
Yonkers Public Library |
Eller |
Sally |
Trustee |
Edith B. Ford Memorial Library |
Figlia |
Ginny |
Youth Services Librarian |
Howland Public Library |
Furber |
Louise |
Director |
Phelps Community Memorial Library |
Gady |
Donna |
Head of Circulation Dept. |
Middletown Thrall Library |
Gardner |
Quinn |
Librarian I |
Onondaga County Public Library |
Gennett |
Sherry |
Head of Children's Services |
Gloversville Public Library |
Getman |
Risa |
Head of Reference and Adult Services |
Hendrick Hudson Free Library |
Gilbert |
Becky |
Librarian I |
Onondaga County Public Library |
Goswami |
Sukrit |
Librarian I |
Crandall Public Library |
Hall |
Shirley |
Cluster Leader |
Brooklyn Public Library |
Hallinan |
Patricia |
Librarian II, Head of Adult Reference Dept. |
John C. Hart Memorial Library |
Harrison |
Frances |
Librarian |
Mahopac Public Library |
Headd |
Denise |
Public Information Specialist |
Onondaga County Public Library |
Hermans |
Suzanne |
Head of Reference Services |
Poughkeepsie Public Library District |
Hewel |
Lisa |
Head of Support Services |
Goshen Public Library & Historical Society |
Hill |
Mary |
Young Adult Librarian |
Saratoga Springs Public Library |
Hojnacki |
Jean |
Head of Branch and Outreach Services |
Poughkeepsie Public Library District |
Hollman |
Patrice |
Outreach Librarian |
Albany Public Library |
Hoyt |
Jacqueline |
Director |
Cordelia A. Greene Library |
Hylen |
Sandra |
Director |
Ontario Public Library |
Iacobucci |
Marisa |
Adult Services Coordinator |
Finger Lakes Library System |
Iraci |
Kim |
Communications, Advocacy, and Outreach Librarian |
Pioneer Library System |
Johanson |
Christine |
Children's Librarian |
Hendrick Hudson Free Library |
Kaufman |
Patricia |
Director |
Mahopac Public Library |
King |
Helen |
Assistant Librarian |
Ballston Spa Public Library |
Kokot |
Tammy |
Director |
Almond 20th Century Club Library |
Koretzky |
Rhona |
Outreach Librarian |
Saratoga Springs Public Library |
Krajcar |
Angela |
Head of Youth Services |
Orangeburg Library |
Kuhner |
Donna |
Principal Library Clerk |
Gloversville Public Library |
Kurashige |
Vicki |
Assistant |
North Chatham Free Library |
LaFever |
Carol |
Children's Librarian |
Watkins Glen Public Library |
Laiosa |
Joyce |
Head of Youth Services |
Voorheesville Public Library |
LaJuene |
Ginny |
Adult Services Librarian |
Bethlehem Public Library |
Lasher-Sommers |
Clai |
Director |
North Chatham Free Library |
Lindsay |
Kim |
Director |
Wimodaughsian Library |
Maisey |
Vivien |
Librarian II |
Haverstraw King's Daughters Public Library |
Manigo |
Bridget |
Head of Youth Services |
Middletown Thrall Library |
Maurer |
Meg |
Reference Librarian |
Albany Public Library |
McKerlie |
Karen |
Director |
Modeste Bedient Memorial Library |
Meissner |
Lana |
Director |
Alfred Box of Books Library |
Messina |
Elizabeth |
Director |
Stewart B. Lang Memorial Library |
Moeri |
Eilene |
Director |
Edith B. Ford Memorial Library |
Morris |
Tara |
Head of Youth Services |
Haverstraw King's Daughters Public Library |
Munger |
Kari |
Head of Library Collections and Circulation |
Canajoharie Library & Art Gallery |
Nagel |
Beth |
Youth Services Librarian |
Bethlehem Public Library |
Nichols |
Holly |
Librarian I |
Onondaga County Public Library |
O'Brien |
Sharon |
Member Services Coordinator |
Mohawk Valley Library System |
Ogrodowski |
Jennifer |
Librarian |
Guilderland Public Library |
Ogyiri |
Daniel |
Librarian, Supervisor II |
New Rochelle Public Library |
Parker |
Margaret |
Director |
Perry Public Library |
Piattelli |
Christine |
Librarian II, head of Juvenile Dept. |
John C. Hart Memorial Library |
Radigan |
Barbara |
Director |
Pulteney Free Library |
Rees |
Frank |
Assistant Director |
Howland Public Library |
Reznick |
Carolyn |
Interim Director |
Chappaqua Library |
Riley |
Leslie |
Public Services Consultant |
Ramapo Catskill Library System |
Sareen |
Hardeep |
Assistant Manager, Library Services |
Brooklyn Public Library |
Sarlati |
Farin |
Librarian |
Yonkers Public Library |
Simmons |
Andrea |
Director |
Ballston Spa Public Library |
Skrodelis |
Uldis |
Manager, Adult Library Services |
Brooklyn Public Library |
Somersall |
Tara |
Librarian II, Children's Dept. |
Yonkers Public Library |
Sorensen |
Angela |
Librarian |
Cortland Free Library |
Stenson-Carey |
Christina |
Youth Services Librarian |
Albany Public Library |
Stewart |
Dennis |
Cluster Leader |
Brooklyn Public Library |
Tannenbaum |
Ellen |
Director |
Dover Plains Library |
Taychert |
Alice |
Director |
Hornell Public Library |
Tompkins |
Allen |
Library Clerk |
Red Creek Free Library |
Trahan |
Eric |
Director |
Canajoharie Library & Art Gallery |
Travis |
Amanda |
Librarian I |
Onondaga County Public Library |
Van Patten |
Margaret |
Reference, Adult Services Librarian |
Baldwinsville Public Library |
VanHorn |
Adrienne |
Clerk |
Marion Public Library |
Warner |
Blanche |
Manager |
Naples Library |
Williams |
Eileen |
Librarian |
Guilderland Public Library |
Wolfe |
Mary Ellen |
Director |
Sharon Springs Free Library |
Woronowicz |
Cynthia |
Cluster Leader |
Brooklyn Public Library |
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