New York State Library | Electronic Resources
If you cannot access one of the New York State Library's databases, or if a database is not working correctly, please tell us about the problem:
What resource(s) were you trying to access?
Were you using a Library search box (near the top of the page) to search multiple databases at once when this problem occurred?
Describe the problem, as completely and specifically as possible.
Were you able to access any other databases during this session?
Have you used our online databases in the past from an offsite location?
If you have used the databases in the past, were you able to access this particular database/journal then?
What browser were you using?
When did the problem occur?
If you provide your name and e-mail address, we will follow up to let you know when the problem has been resolved (or to request more information).
Electronic Resources
Last modified on June 3, 2008/kd URL: http://www.nysl.nysed.gov/gate/problemform.htm
New York State Library