Frequently Asked Questions (FAQ)

Online Catalog, Web,
Digital Media Management System

• How does Article Linker work?
• How do I Access the online catalog via Web browser? Modem? Z39.50?
• Where can I find help on searching Excelsior?
• How can I access a digital document?
  (See the Digital Media Management System FAQ)
• Why is the printer printing the same record? (not printing records from multiple searches)

Genealogical Research

• Will the Library do genealogical research for me?
• What city directories does the Library have?
• Where can I find information about adoption, birth, marriage and death records in New York State?
• Where can I find information on adoption?
• Where can I find United States Census information?
• Where are the cities, towns, villages and counties of New York State?
• My ancestors came from New York. Where can I find information about doing genealogy research in New York?
• How do I find wills in New York State?

Schools and Testing

• Are the New York State Regents High School Examinations (Regents Exams) available online?
• Are the New York State Regents Competency Tests (RCTs) available online?
• Where can I find information on the State assessments, and other publications about curriculum, instruction and assessment?
• Where can I find the School Report Cards?
• Can you direct me to the rules and regulations which govern New York State local School Boards of Education?
• Where can I find a copy of my high school diploma?
• Where can I get a copy of my teaching certificate?

New York State Library

• Who is eligible to borrow materials?
• How does Interlibrary Loan work?
• Is it possible for a New York resident to access the library online?
• What newspapers does the Library have?
• How do I access materials in Manuscripts and Special Collections?
• When is the Library open? How do I get there?
• Can I request materials electronically through the catalog?
• Is there a public library for people who need recorded or braille books or magazines?
• What employment opportunites are available?
• Wireless FAQ

New York State

• How do I contact NY State Agencies?
• How do I contact my legislators?
• What is the NY State flag? Other State facts?
• What are the counties in NY State?
• Where can I stay in Albany?
• Where do I find New York State history information?
• Where can I find information on courts and the court systems in New York State?
• Where can I find the Laws of New York? the current NYS Constitution and older NYS Constitutions?
• Where Can I find the New York Codes, Rules and Regulations (NYCRR)?
• Where can I find State and Federal tax forms?
• I need to find information about Federal, State or local government. Where can I find it?
• Where can I find information about unclaimed funds in New York?
• Who are the current elected officials in New York State and local government? Who are the former governors of New York?
• What funding opportunities are available for cultural and historical organizations in New York State?
• What grants are available from New York State government?
• Where can I go to find Civil Service job opportunity listings?
• Where can I file a complaint about a company or business?